Frequently Asked Questions
Find answers to common questions about our products and services
Yes, the CITALY "Go" series is specifically designed for "pocket-level" portability. It features a compact length of 224.5 mm and a diameter of 69 mm , with a net weight of only 760g. This makes it easy to carry for any adventure, allowing you to create happiness anytime, anywhere.
Despite its compact size, the machine delivers professional-grade performance. It is equipped with a 130W power output and a 20 bar high-pressure extraction system. In hot water mode, it produces rich and smooth espresso.
The device features an advanced ceramic heating system that can heat water to the preset 92°C in just 150 seconds. Once heated, it can quickly brew four 50 ml cups of espresso.
The machine is powered by a 2500mAh lithium battery pack. It supports high-power Type-C charging, meaning you can use your phone charger or even a power bank to recharge it. Charging from 20% to 80% takes only 45 minutes.
The CITALY "Go" series is an ideal companion for outdoor adventures. It has an IPX3 waterproof rating and a precision power management system that provides protection against short circuits, over-discharging, over-charging, and both high and low temperatures.
This program is specifically designed for specialty retailers that serve outdoor, cycling, camping, or active-lifestyle customers. It is an ideal fit for stores that focus on margin per sale and basket value rather than pure price competition, and for those comfortable with in-store storytelling or product demonstrations.
The CITALY GO series is positioned as a high-margin add-on for specialty retail. The Suggested Retail Price (MSRP) is $149, and partners typically see a retail margin of approximately 55–65%.
To minimize your inventory risk, we offer a low-threshold entry. You can start a pilot program with a Minimum Order Quantity (MOQ) of only 10 units, allowing you to validate customer demand before scaling up.
We offer a comprehensive support package to ensure your success:
Marketing Kit: High-quality photos, videos, and professional copy for your use.
Training: Product training materials to help your staff explain the 20-bar high-pressure system and ceramic heating technology.
Co-promotion: CITALY directs customer traffic to partner stores and provides co-branded assets.
The CITALY GO series stands out due to its professional-grade specs:
Performance: A 20-bar extraction system powered by a 130W output.
Efficiency: A ceramic heating system that reaches 92°C in just 150 seconds.
Durability: Features an IPX3 waterproof rating and a precision power management system with short-circuit and temperature protection.
Battery: A 2500mAh lithium battery that can be recharged from 20% to 80% in 45 minutes via Type-C.